Privacy policy/Terms and conditions

PRIVACY POLICY

Webswibe

Operated by Rakesh Yadav (Sole Proprietor)

Effective Date: 13-2-2026

1. Introduction

Webswibe (“Company,” “we,” “our,” or “us”) is operated by Rakesh Yadav as a Sole Proprietor based in Gorakhpur, Uttar Pradesh, India.

This Privacy Policy explains how we collect, use, and protect information when providing AI-powered WhatsApp automation, CRM setup, workflow configuration, and related services.

2. Information We Collect

We may collect:

Name and business information

Email address

Phone number

Billing information (processed through third-party payment providers)

WhatsApp Business data required for automation setup

CRM and customer data necessary for workflow configuration

We do not store full debit/credit card details.

3. How We Use Information

Information is used to:

Set up and manage automation systems

Provide support and maintenance

Process payments

Communicate updates

Improve service performance

We do not sell or rent personal data.

4. Data Ownership

Clients retain ownership of their business and customer data.

Webswibe retains ownership of all proprietary systems, automation structures, workflow logic, scripts, and technical configurations developed during service delivery.

5. Third-Party Platforms

Services may integrate with third-party platforms including but not limited to WhatsApp Business Platform, Meta, CRM software providers, and payment gateways.

Webswibe is not responsible for the policies, downtime, bans, or actions taken by third-party platforms.

6. Data Security

We implement reasonable safeguards to protect data. However, no digital transmission or storage method is 100% secure.

7. Client Responsibility

Clients are responsible for:

Obtaining proper customer consent before messaging

Complying with applicable marketing and data protection laws

Ethical and lawful use of automation systems

Webswibe is not liable for misuse of services.

8. Data Retention

Data is retained only as long as necessary to provide services or comply with legal obligations.

9. Contact us.

Rakesh Yadav

Webswibe

Email: [email protected]

phone:9838312720

Location: Gorakhpur, Uttar Pradesh, India

TERMS & CONDITIONS

Webswibe

Operated by Rakesh Yadav (Sole Proprietor)

Effective Date: 13-2-2026

1. Services

Webswibe provides AI-powered WhatsApp automation, CRM setup, workflow configuration, and consulting services.

Service scope is limited to what is agreed upon in writing or invoice.

Any additional customization, new feature requests, or major changes are billable separately.

2. Payment Terms

Setup fees are non-refundable.

Monthly fees are billed in advance.

Services begin only after payment confirmation.

No refunds for partially used billing cycles.

Chargebacks without valid reason may result in immediate service termination.

3. Scope & Revisions Policy

Monthly fees include reasonable minor updates and maintenance.

Unlimited revisions are not included.

Major changes, additional workflows, or system expansion are charged separately.

4. Support Policy

Support is provided during standard business hours.

Response times may vary based on request complexity.

Strategic consulting, marketing execution, or custom development is not included unless separately agreed.

5. No Guarantee of Results

Webswibe does not guarantee business growth, revenue increase, or lead generation results.

Performance depends on external factors beyond our control.

6. Intellectual Property

All automation systems, scripts, workflow structures, and technical logic developed by Webswibe remain the intellectual property of Webswibe.

Clients may not copy, resell, distribute, or reverse-engineer the system.

7. Platform Disclaimer

Webswibe is not affiliated with Meta, WhatsApp, or any third-party platform used for service delivery.

We are not responsible for platform bans, policy changes, API restrictions, or service outages.

8. Indemnification

Clients agree to indemnify and hold Webswibe harmless from claims, penalties, bans, or legal actions arising from misuse, spam messaging, or policy violations.

9. Limitation of Liability

Total liability shall not exceed the amount paid by the client in the preceding 30 days.

Webswibe shall not be liable for indirect or consequential damages.

10. Termination

Either party may terminate services with 15 days written notice.

Completed setup fees remain non-refundable.

Access to systems may be revoked upon termination.

11. Refund Policy

​Setup Fees: One-time setup and configuration fees are non-refundable once work has commenced.

​Processing: In the event of an approved refund or duplicate payment, the refund will be processed to the original payment method within 5-7 working days.